Privacy Policy
Technical Engineering Consulting Ltd
Last updated: 23/01/2026
1. Data Controller
Technical Engineering Consulting Ltd
Company number: 16883628
Registered office: Jubilee House, East Beach, Lytham St Annes, Lancs, United Kingdom, FY8 5FT
Contact for privacy matters: privacy@technicalengineeringconsulting.com
2. Personal Data We Collect
We may collect and process the following categories of personal data:
- Contact details (name, email address, phone number, contact form message content)
- Business information (company name, job title, meeting details)
- Technical data (IP address, browser type, device identifiers, cookies)
- Project‑related information provided by clients
- Information submitted through forms, surveys, or contractual documents
3. How and Why We Use Your Personal Data
We process personal data for the following purposes and lawful bases:
Enquiries and Contract
- Respond to enquiries
- Preparing quotes
- Managing potential or ongoing contracts
- Providing engineering consultancy services
- Managing project communications and deliverables
Legitimate Interests
- Delivering and managing engineering projects
- Ensuring security and preventing misuse of systems
- Following up on enquiries and maintaining a CRM database
- Improving our services and operations
- Business development and client relationship management
- Protecting the business in case of disputes
Legal Obligation
- Record‑keeping and compliance with regulatory requirements
- Documenting engineering decisions
- Managing insurance and audit requirements
Administrative and Financial Management
- Invoicing and payment processing
- Maintaining accounting and financial records
4. Data Sharing
We may share personal data with:
- Subcontractors, engineering partners, or consultants involved in project delivery
- IT service providers (e.g. hosting, email, security systems)
- Accountants, auditors, and legal advisors
- Regulatory bodies where required by law
IONOS
Our website is hosted by IONOS, who processes form submissions on our behalf as part of their hosting service. We use the IONOS CAPTCHA to prevent spam and abuse. This tool processes technical information such as IP address and browser details solely for security purposes. No personal data is stored or shared with third parties.
IONOS acts as a data processor, not a controller.
Calendly
We use Calendly to allow clients and prospective clients to schedule meetings with us efficiently. Calendly processes this information on our behalf as a third‑party service provider.
We do not sell personal data.
All third parties are required to handle data securely and in compliance with UK GDPR.
5. International Transfers
If personal data is transferred outside the UK (for example, through cloud‑based services), we ensure appropriate safeguards are in place, such as:
- UK adequacy regulations
- Standard Contractual Clauses (SCCs)
- Equivalent protective measures
If no international transfers occur, we will state this clearly.
Calendly
Because Calendly is based in the United States, personal data entered into the scheduling form may be transferred outside the UK. Calendly provides appropriate safeguards, including Standard Contractual Clauses (SCCs), to ensure that data is protected in line with UK GDPR requirements.
6. Data Security
We use appropriate technical and organisational measures to protect personal data, including:
- Access controls and authentication
- Secure storage and encryption where appropriate
- Staff confidentiality obligations
- Regular monitoring of systems for vulnerabilities
7. Data Retention
We retain personal data only for as long as necessary for the purposes described above:
- Enquiry data submitted through our contact form: typically retained for up to 12 months
- Contract and project data: retained for up to 6 years (or longer if required for legal or insurance purposes)
- Financial records: retained for periods required by HMRC
Where retention periods vary, we apply criteria based on legal, operational, and contractual requirements.
Calendly
Meeting data submitted through Calendly is retained in accordance with our standard retention periods and may also be stored within Calendly’s systems until deleted.
8. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Access – to request a copy of your data
- Rectification – to correct inaccurate information
- Erasure – to request deletion where applicable
- Restriction – to limit how your data is used
- Objection – to object to processing based on legitimate interests
- Data portability – to receive your data in a structured format
- Withdraw consent – where processing is based on consent
- Complain to the ICO – the UK supervisory authority for data protection
9. Exercising Your Rights
To exercise any of your rights, contact us at: privacy@technicalengineeringconsulting.com
We may need to verify your identity before responding to your request.
10. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve functionality
- Analyse website usage
- Enhance user experience
For more information, please refer to our Cookie Policy.
11. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
